What do we mean by 'online tools'?
Examples that you might use to communicate with your board include:
- A dedicated online platform such as GovernorHub
- Other business messaging apps such as Slack or Teams
We wouldn't recommend using encrypted messaging apps (such as WhatsApp or Messenger) for governing board business, as this is likely to go against the Governance Handbook's emphasis on transparent decision-making (page 16).
These apps are useful for social messages or sending reminders about meeting dates, but they shouldn't be used to conduct formal business. This is because of the:
- Lack of minutes and recorded actions
- Problems it could cause if your board receives a freedom of information request
You could also risk excluding any governors who prefer not to use or check these services regularly.
It's up to you as a board to justify how you operate and how you comply with legislation. This includes whether and how