Complaints

  • Banning parents from the school site
    Your school leaders can decide to ban parents or visitors who behave aggressively or abusively on the school site. Read about how your board might be involved with reviewing bans.
  • Dealing with persistent or unreasonable complaints
    Serial and unfounded complaints can be time-consuming and stressful for both headteachers and governors. Learn how to manage this effectively and find out where you can get help with particularly tricky situations.