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Complaints appeal panels: maintained schools
Ref: 5645
Last updated
on
17 July 2017
School types: Maintained · School
phases: All
What is the procedure for convening a complaints panel? We set out guidance from the DfE and local authorities on when governing boards might convene a complaints panel, possible procedures for a hearing, and the role of the clerk and complaints panel chair.
Contents
- 1 Convening a panel
- 2 Size and membership
- 3 Impartiality
- 4 Suggested procedures from LAs
- 5 Interviewing complainant and respondents
- 6 Chair of the panel: role
- 7 Clerk to the panel: role
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