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Complaints appeal panels: maintained schools
What is the procedure for convening a complaints panel? We set out guidance from the DfE and local authorities on when governing boards might convene a complaints panel, possible procedures for a hearing, and the role of the clerk and complaints panel chair.
Contents
- Convening a panel
- Size and membership
- Impartiality
- Suggested procedures from LAs
- Interviewing complainant and respondents
- Chair of the panel: role
- Clerk to the panel: role
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