Key points to look out for
As this policy isn't statutory, its contents can vary. We've made some suggestions below on what you might find in a home-school communication policy.
The most important thing this policy should do is set clear communication guidelines for staff, and parents and carers.
Aims and objectives
This section might include information on why your school believes communication is important, in line with its vision, ethos and values. Aims of the policy might include:
- Explaining how the school communicates with parents and carers
- Setting clear standards and expectations for responding to communication
- Helping parents/carers reach the member of school staff who is best placed to address their concern, so they can get a quick response
Roles and responsibilities
The headteacher: making sure communication with parents/carers is effective, timely and appropriate Staff members: responding to communications from parents/carers