You are here:

Remit of the governing body's complaints panel

Ref: 4702
Last updated on 17 July 2017
School types: All · School phases: All
In-depth article
What is the remit of a governing body complaints panel? We look at guidance and requirements of complaints procedures in maintained schools and academies. We also look at how the panel can uphold a complaint, and link to examples of how complaints panels are described in school policies.

Article tools


  1. 1 Complaints panels: maintained schools
  2. 2 Complaints panels: free schools and academies
  3. 3 Considering only whether the procedure has been followed
  4. 4 Upholding a complaint
  5. 5 Complaints procedures from schools

Article features

  • 9 external links

The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence.