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Convening a governing body complaints appeal panel (maintained schools)

Ref: 5645
Last updated on 14 October 2016
School types: Maintained · School phases: All
In-depth article
What is the procedure for convening a complaints panel? We set out guidance from the DfE and local authorities on when governing bodies might convene a complaints panel, possible procedures for a complaints panel hearing, and the role of the clerk and complaints panel chair.

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  1. 1 When to convene a complaints appeal panel
  2. 2 Complaints appeal panels must be impartial
  3. 3 Procedure for a panel hearing: LA guidance
  4. 4 Chair of the panel: role
  5. 5 Clerk to the panel: role
  6. 6 Convening a complaints panel: frequently asked questions (FAQs)

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