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Supporting the headteacher: dealing with complaints from parents

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Last updated on 25 January 2017
School types: All · School phases: All
In-depth article
How can we support our headteacher in dealing with complaints from parents? One our associate education experts suggest ways in which governors can support the headteacher and manage the volume of complaints the school receives. We link to our blog post on work-life balance for teachers.

Article tools


  1. 1 Identify and address the cause
  2. 2 Encourage parental engagement
  3. 3 Address expectations of headteacher's availability
  4. 4 How governors can help

Article features

  • 2 external links

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