You are here:

Policy bank : Leadership & governance policies : How to review your complaints policy

How to review your complaints policy

Last reviewed on 6 November 2019
Ref: 36221
School types: All · School phases: All

Know what questions to ask to make sure your complaints policy is compliant, robust and works for your school.

Article tools

Contents

  1. Key facts
  2. Key statutes, guidance and documents
  3. What this policy needs to do 
  4. 2 key questions to challenge the policy
  5. Examples from other schools
Also in this topic: Leadership & governance policies
Show more
Top articles

More from The Key

The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence v3.0.