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Dealing with parents' negative comments online

Ref: 5006
Last updated on 20 February 2017
School types: All · School phases: All
In-depth article
How can we manage parents making negative comments about the school online? We relay advice from one of our associate education experts on preventing negative comments on social media. We also look at how schools can deal with negative, inaccurate or abusive comments made by parents online.

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  1. 1 Setting clear expectations for parents' use of social media
  2. 2 Responding to negative comments from parents 
  3. 3 Negative comments or rumours on instant messaging services
  4. 4 Dealing with inaccurate, threatening or abusive statements
  5. 5 Malicious communications: the law 

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